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EDELWEISS Privacy Policy

Edelweiss Financial Advisors Ltd. [EDELWEISS] or its subsidiaries and associated companies, (hereinafter referred to as ’EDELWEISS’) have its own unique privacy policy features. Your privacy is important to EDELWEISS. This privacy statement provides information about the personal information that EDELWEISS collects, and the ways in which EDELWEISS uses that personal information. EDELWEISS is committed to protecting your privacy and utilizing technology that gives you the most powerful, safe, best online experience. Please read the following to learn more about our privacy policy.

Privacy Policy Covers...
This Privacy Policy covers EDELWEISS’s behavior towards the personal information collected & stored while you are exploring our site and using the services on the site. Thus we are able to provide you with a personalized web experience.

Registration Data...
The Web Site’s registration form may require users to give us contact information (like their name and e-mail address), and unique identifiers and demographic information (like their pin code, and alike). The Web Site uses customer contact information from the registration form to send the users information about EDELWEISS and promotional material of EDELWEISS including its constituents. The customer’s contact information is also used to contact the visitor when necessary. We use this data to tailor the visitor’s experience at the Web Site, showing them contents that we think they might be interested in, and displaying the contents according to their preferences. This information is shared with advertisers on an aggregate basis.

EDELWEISS may collect and use the following kinds of personal information:
• Information about your use of this website
• Information that you provide using for the purpose of registering with www.edelweissfa.com  (“the Website”).
• Information about transactions carried out over this website.
• Information that you provide for the purpose of subscribing to the Website services
• Any other information that you send to EDELWEISS.

Order Forms...
The Web Site uses an order form for customers to request information, products and services. The Web Site collects visitors’ contact information (like their e-mail address), and unique identifiers and demographic information (like their pin code). Contact information from the order form is used to send orders, information about EDELWEISS, and promotional material from some of EDELWEISS’s constituents to the visitors of the Web Site. The visitor’s contact information is also used to get in touch with the visitor when necessary.

Gathering and Utilization of Information...
EDELWEISS collects personally identifiable information while registering for EDELWEISS account, Online Trading, Derivatives. EDELWEISS may use your personal information to:
• administer this Website;
• personalize the Website for you;
• enable your access to and use of the Website services;
• publish information about you on the Website;
• send to you products that you purchase;
• supply to you services that you purchase;
• send you statements and invoices;
• collect payments from you; and
• send you marketing communications

Where EDELWEISS discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. EDELWEISS shall or its agents and/or sub-contractors may use your personal information to make contact you for promotion of products/schemes etc of EDELWEISS or of its partners from time to time. You hereby agree and understand that such promotional calls shall be made to you unless you specifically convey to EDELWEISS to not call you further for such promotions, schemes etc.
 
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, EDELWEISS may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Information Sharing and Disclosure/Disclaimer...
1. EDELWEISS will preserve your personal information without selling or renting it to anyone.
2. Only those people or companies will have access to the information that is authorized to do so.
3. EDELWEISS shall not deliberately disclose customer’s personally identifiable information to any unauthorized third person, save and except where such information shall be disclosed in good faith and for the purpose of law for the time being in force or to protect the rights and property of EDELWEISS and edelweissfa.com.
4. The information and material contained in these pages and the terms, conditions, and descriptions that appear are subject to change without prior notice. The information contained in this website, including text, graphics, links or other items are provided on an ’as is’, ’as available’ basis.
5. EDELWEISS does not warrant the accuracy, adequacy or completeness of the information and material contained in this policy and expressly disclaims liability for errors or omissions in this information and material. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of not receiving any downloads/ documents and freedom from computer virus, is given in conjunction with the information and materials.
6. In no event will EDELWEISS be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this website or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if EDELWEISS, or representatives thereof, are advised of the possibility of such damages, losses or expenses. Hyperlinks from and to other websites are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by EDELWEISS.
7. EDELWEISS also in no event shall be liable for any technical failure or for any inability to use by any party for browsing /downloading/extracting any information/data/documents from this website.

Surveys and Contests...
The Web Site’s online surveys ask visitors for contact information (like their e-mail address) and demographic information (like their pin code). The Web Site uses contact data from its surveys to send the user information about EDELWEISS and promotional material from some of EDELWEISS’s group Company. The customer’s contact information is also used to contact the visitor when necessary. This information may be shared with advertisers on an aggregate basis.
EDELWEISS run contests on the Web Site in which we ask visitors for contact information (like their e-mail address). EDELWEISS uses contact data from its contests to send users, information about EDELWEISS and promotional material from some of our partners. The customer’s contact information is also used to contact the visitor when necessary.

Cross-border data transfers ...
Information that EDELWEISS collects may be stored and processed in and transferred between any of the countries in which EDELWEISS operates (if at all) to enable the use of the information in accordance with this privacy policy.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.

Cookies...
EDELWEISS may set and access Cookies on your computer.

Securing Your Data ...
EDELWEISS will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this Website will be protected by encryption technology

Updating this statement ...
EDELWEISS may update this privacy policy by posting a new version on this Website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites...
This website contains links to other websites. EDELWEISS is not responsible for the privacy policies or practices of any third party.
 

Edelweiss Financial Advisors Limited...
If you have any questions about this privacy policy or EDELWEISS’s treatment of your personal information, please write to:
 
By email: feedback@edelweissfa.com
 
By post:
Edelweiss Financial Advisors Limited,
C-10, Laxmi Towers,
Bandra Kurla Complex,
Bandra - East
Mumbai – 400051.

REVISED AS ON 22nd JUN 2010

 

 
 
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Existing Constituent’s Grievances :grievances@edelweissfa.com
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